Frequently Asked Questions
Everything you need to know about shopping at Cogs Toys & Games.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. Express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. Items must be in their original packaging to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Are the materials used in your products safe?
Absolutely. All toys and games at Cogs meet or exceed international safety standards, ensuring they are non-toxic and durable for all ages.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.